Enhance Digital Employee Experience (DEX) with Tanium Performance

When combined, they offer a powerful digital employee experience (DEX) solution that bridges the gap between IT operations and employee experience through endpoint performance analytics and sentiment data. This helps IT and support teams to:

• Pinpoint where users are facing challenges
• Proactively detect and resolve issues
• Automate self-remediation workflows to fix problems efficiently and prevent them from recurring

Using Engage elevates employee experience

Tanium Engage enables IT teams to understand and visualize digital employee experience by:

• Creating custom sentiment surveys: Collect valuable feedback from employees about their digital experience. These surveys can be automatically triggered by specific conditions and allow IT to monitor sentiment score progression. This ensures that targeted and relevant insights are continuously used to enhance user satisfaction and productivity.
• Sending targeted notifications: Empower your IT team to send customized notifications to end users, prompting them to take specific actions. These notifications can be triggered based on predefined conditions, reducing the burden on help desks and allowing for quicker resolution of common issues.

Leveraging these capabilities helps you gain actionable insights, increase IT efficiency and improve end-user satisfaction.

Adding Performance enhances DEX

To help monitor, investigate, and remediate endpoint performance issues, quickly and at scale, Tanium Performance offers:

• Real-time monitoring of key performance metrics: Monitoring CPU and memory usage, application crashes, network health, boot and login times, and other key performance metrics allows for the analysis and investigation of endpoint performance issues and can be used to detect anomalies or spikes that may indicate underlying problems.
• Proactive issue identification: Identify and report issues by defining a Performance Score for both the organization and individual endpoints, assessing organizational and device-level health sentiment, and performing root cause analysis.
• Self-service remediation actions: Define specific conditions that automatically initiate remediation workflows. This capability helps in proactively resolving issues, improving employee productivity, and reducing the burden on help desks.

Together, Tanium Engage, included with Tanium Core Plus, and Tanium Performance, part of the Tanium Endpoint Management solution, ensure a seamless, comprehensive, and efficient digital experience for employees.

Common DEX Use Cases

• Assessing organizational and device-level health sentiment
• Optimizing device lifecycle
• Performing root cause analysis
• Enabling employee self-service remediation
• Improving software adoption
• Reclaiming software licenses
• Combine Engage and Performance for comprehensive DEX benefits

The Tanium platform provides a comprehensive digital employee experience solution that enables companies to enhance employee productivity and satisfaction through a centralized platform that leverages data-driven decisions through the speed and scalability Tanium Autonomous Endpoint Management (AEM). By adding Performance to Engage, companies gain comprehensive visibility into endpoint health, thereby reducing help desk tickets and digital friction while boosting efficiency.

To learn more about how Tanium supports more engaging digital employee experiences, schedule a live demo or speak with your Account Team.