New product helps improve end-user experience by empowering organizations to manage the operational performance of endpoints at scale
Emeryville, Calif., September 10, 2019 – Tanium, the proven platform for endpoint visibility and control, today announced an important addition to its product portfolio with the launch of Tanium Performance. With Tanium Performance, IT Operations teams can monitor, investigate, and remediate performance issues at scale on desktops, laptops, and servers.
Identifying and quickly addressing operational performance has become a major challenge for enterprise IT teams today. Most organizations lack visibility into end-user performance, investigating only a fraction of problems ranging from slow computers to application crashes, and often resort to remediating those problems manually.
According to a June 2019 Gartner report 2019 Strategic Roadmap for IT Operations Monitoring, in a Gartner survey, 32% of respondents said that the biggest consumer of their staff resources was troubleshooting performance and availability problems. The report goes on to state, “Most monitoring solutions, while valuable in their own right, have not optimized the process of troubleshooting performance and availability problems. Users often complain of limited visibility with too few tools or too much complexity with too many tools, and everything in between.”
With Tanium Performance, IT teams have the ability to track critical performance metrics related to hardware resource consumption, application health, and system health. IT teams can then define and be alerted to performance-related events, as well as visualize recent problems and their commonalities. These features enable users to proactively resolve problems, improving end user productivity overall.
Ryan Kazanciyan, Chief Technology Officer at Tanium explains: “Most organizations lack visibility into endpoint performance issues, and when end users do report problems, IT teams often resort to manual troubleshooting processes that fail to identify the root causes of them. Businesses need to identify and resolve performance-related issues before they lead to disruptions. Our newest offering will help our customers manage the operational performance of endpoints and improve the end-user experience.”
Tanium Performance also provides IT teams with access to rich historical data for a single endpoint, so that they can effectively troubleshoot problems and lower mean time to repair. Customers can then use this data to make better decisions about IT initiatives related to software and hardware changes.
Tanium Performance includes the following features and benefits:
Monitor and notify on critical performance metrics
Proactively analyze the health of endpoints and triage problems
Troubleshoot problems with rich historical data
Tanium offers a proven platform for endpoint visibility and control that transforms how organizations manage and secure their computing devices with unparalleled speed and agility. Many of the world’s largest and most sophisticated organizations, including more than half of the Fortune 100, top retailers and financial institutions, and four branches of the US Armed Forces rely on Tanium to make confident decisions, operate efficiently and effectively, and remain resilient against disruptions. Tanium recently ranked 4th on the Forbes list of “Top 100 Private Companies In Cloud Computing For 2018” and 55th on FORTUNE’s list of the “100 Best Medium Workplaces”. Visit us at www.tanium.com or follow us on Twitter at @Tanium.
Brooke Hamilton, +44 7909 525099
+1 (415) 610 7500