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About the Program

Great products don't get made in a vacuum, which is why smart companies invest in research and design. Mark Twain summed it up well when he said, "Supposing is good, but finding out is better."

So how do we find out? By learning directly from you through a variety of research activities while we are planning, designing and developing our products.

We gain the valuable insights and the details we need for our designs from methods such as observing you while you work, interviews, online surveys, evaluating designs in process and usability testing. Most activities take an hour or less and your feedback makes the difference between a product that merely functions okay and one that is great to use.

Contact Us

If you have any questions or would like more information regarding the program, please contact us at [email protected]