San Joaquin County: Technology Leader in Government

12.3.2020 | Tanium

Over the years, Tanium has earned an enviable reputation for driving critical success at organizations running some of the world’s largest and most complex networks. From top to bottom, our company is fueled by a passion for customer success, so it’s thrilling when these efforts are recognized externally. Congratulations go to San Joaquin County, California, for being named as a leader in the prestigious 2020 Digital Counties Survey — thanks in a large part to its cybersecurity strategy. The county has been a Tanium customer since 2019.

An award-winning response

Like many Tanium customers in government, San Joaquin County runs a demanding IT infrastructure connecting thousands of endpoint devices and supporting everything from local education services and law enforcement to the court system and healthcare facilities. Such complexity can be the enemy of effective IT security and operations, generating visibility gaps that can expose organizations to the risk of serious breaches and non-compliance.

Recognizing the threat to mission-critical data from external hackers, new CIO Chris Cruz last year set about designing a data-driven decision-making model. His goal: to maximize IT efficiency, minimize cyber-risk, and improve ROI. The latter, he says, is important at a time when state and local agencies, in particular, are being stretched financially to the limit by the COVID-19 crisis. At the same time, local government bodies in the US are suffering significant damage from ransomware attacks targeting security gaps such as unpatched resources.

Tanium delivered straight away by helping the county discover multiple security vulnerabilities. Thanks to our platform, Cruz was able to roll-out a highly effective patch management strategy at speed and scale across the agency to help reduce cyber-risk exposure. He’s now also using Tanium’s asset management capabilities to discover unused software that can be retired, in order to improve IT cost-efficiency. 

Excellence in IT

We’re thrilled that Chris and his team have been named leaders in technology innovation for government agencies in the 2020 Digital Counties Survey. Announced annually by the Center for Digital Government (CDG) and the National Association of Counties (NACo), the survey recognizes technology excellence among US counties and highlights projects that better serve and protect citizens while improving the efficiencies in government.

According to Cruz, the CDG cited its cybersecurity strategy and “standardized security posture” as a key reason for its selection to the list. But Crus isn’t stopping there. He is pushing to make San Joaquin County’s IT infrastructure even safer and more efficient, and Tanium will be partnering with him and his team every step of the way.


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