New product helps improve end-user experience by empowering organizations to manage the operational performance of endpoints at scale
Emeryville, Calif., September 10, 2019 – Tanium, the proven platform for endpoint visibility and control, today announced an important addition to its product portfolio with the launch of Tanium Performance. With Tanium Performance, IT Operations teams can monitor, investigate, and remediate performance issues at scale on desktops, laptops, and servers.
Identifying and quickly addressing operational performance has become a major challenge for enterprise IT teams today. Most organizations lack visibility into end-user performance, investigating only a fraction of problems ranging from slow computers to application crashes, and often resort to remediating those problems manually.
According to a June 2019 Gartner report 2019 Strategic Roadmap for IT Operations Monitoring, in a Gartner survey, 32% of respondents said that the biggest consumer of their staff resources was troubleshooting performance and availability problems. The report goes on to state, “Most monitoring solutions, while valuable in their own right, have not optimized the process of troubleshooting performance and availability problems. Users often complain of limited visibility with too few tools or too much complexity with too many tools, and everything in between.”
With Tanium Performance, IT teams have the ability to track critical performance metrics related to hardware resource consumption, application health, and system health. IT teams can then define and be alerted to performance-related events, as well as visualize recent problems and their commonalities. These features enable users to proactively resolve problems, improving end user productivity overall.
Ryan Kazanciyan, Chief Technology Officer at Tanium explains: “Most organizations lack visibility into endpoint performance issues, and when end users do report problems, IT teams often resort to manual troubleshooting processes that fail to identify the root causes of them. Businesses need to identify and resolve performance-related issues before they lead to disruptions. Our newest offering will help our customers manage the operational performance of endpoints and improve the end-user experience.”
Tanium Performance also provides IT teams with access to rich historical data for a single endpoint, so that they can effectively troubleshoot problems and lower mean time to repair. Customers can then use this data to make better decisions about IT initiatives related to software and hardware changes.
Tanium Performance includes the following features and benefits:
Monitor and notify on critical performance metrics
- Tanium Performance tracks hardware resource consumption, application health, and system health
- Users can define rules regarding negative performance conditions
Proactively analyze the health of endpoints and triage problems
- Tanium Performance visualizes what problems have occurred and the commonalities between them
Troubleshoot problems with rich historical data
- Users can understand what performance events have occurred on each endpoint
- The product enables users to visualize live and historical process-level resource consumption data to troubleshoot problems
For more information, visit https://www.tanium.com/.
Tanium offers a unified endpoint management and security platform that is built for the world’s most demanding IT environments. Many of the world’s largest and most sophisticated organizations, including more than half of the Fortune 100, top retailers and financial institutions, and four branches of the US Armed Forces rely on Tanium to make confident decisions, operate efficiently and effectively, and remain resilient against disruption. Tanium ranks 7th on the Forbes list of “Top 100 Private Companies in Cloud Computing” for 2019 and 10th on FORTUNE’s list of the “100 Best Medium Workplaces.” Visit us at www.tanium.com and follow us on LinkedIn and Twitter.
Tanium’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at Tanium’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. Information about potential future products may not be incorporated into any contract. The information mentioned regarding potential future products is not a commitment, promise or legal obligation to deliver any material, code or functionality. The development, release and timing of any future features or functionality described for our products remains at our sole discretion.
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